Terms of Service
Important
All payments for Meteo Studios products and services are non-refundable. Official support is provided exclusively through our Discord server at https://discord.gg/wxp9gaVrqa.
TL;DR
- We offer support and the scripts to the original buyer at time of purchase.
- We do not replace lost assets.
- We do not provide multiple people support roles / scripts as we reserve these things for the original purchaser only to keep support efficient.
- All payments are non-refundable except in very specific circumstances outlined in our refund policy.
- Support is provided exclusively through our Discord server - no other channels are monitored.
- Products are licensed, not sold - you receive usage rights but we retain ownership.
- Redistribution, resale, or sharing of our products is strictly prohibited.
- We are not responsible for any issues that may arise from modifications made by you.
- Leaking or supporting the leak of any of my scripts will result in a ban.
- No support will be provided for leaked scripts or servers.
1. Introduction
Welcome to Meteo Studios. These Terms of Service govern your use of our website, products, and services. By accessing our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these terms.
Meteo Studios provides premium FiveM server solutions, scripts, and related services designed for game modification and roleplay server creation. Our products are designed for use with FiveM, a modification framework for GTA V.
2. Product Licensing
When you purchase a product from Meteo Studios, you are granted a license to use the product according to the following terms:
- The license is non-exclusive, non-transferable, and for a single server instance unless otherwise specified.
- You may not redistribute, resell, or sublicense our products in whole or in part.
- You may not claim ownership or authorship of our products.
- Access to the source code (when provided) does not grant you ownership rights.
- Modification of the products for personal use is permitted, but the distribution of modified versions is not allowed.
3. Payment and Refund Policy
All payments for Meteo Studios products are non-refundable. This includes but is not limited to server packages, individual scripts, and subscription plans.
We do not offer refunds for the following reasons:
- Compatibility issues with your specific server setup
- Change of mind or no longer needing the product
- Expectations not met despite product functioning as advertised
- Server closure or project abandonment
- Digital products have been delivered and downloaded
- More than 24 hours have passed since purchase
Exceptions to Non-Refundable Policy:
- Product is completely non-functional due to our error and cannot be fixed within 72 hours
- Duplicate purchases made within 24 hours (only the duplicate will be refunded)
- Technical issues preventing delivery of the product
Dispute Resolution Process:
If you experience issues with your purchase, please contact our support team at meteo[at]meteofivem[dot]net or through our Discord server before initiating any chargebacks. We will work with you to resolve the issue. Initiating a chargeback without contacting us first will result in immediate termination of your license and ban from future purchases.
In the rare case of a product being completely non-functional and unable to be fixed through our support channels within 72 hours, we may offer store credit or a replacement product at our discretion.
3.1 Product Delivery
Digital Product Delivery:
All Meteo Studios products are digital downloads. Upon successful payment processing:
- You will receive an email at your registered email address within 5-10 minutes containing your download link
- Download links are valid for 30 days from purchase date
- You may download the product up to 5 times using the provided link
- If you do not receive your email within 30 minutes, please check your spam folder
- For any delivery issues, contact us immediately at meteo[at]meteofivem[dot]net
4. Support Services
Official support for all Meteo Studios products is provided exclusively through our Discord server at https://discord.gg/wxp9gaVrqa.
Support services include:
- Installation assistance for purchased products
- Troubleshooting of issues with our products
- Basic configuration assistance
Support does not include:
- General server setup or configuration outside of our products
- Extensive customization of our products beyond the provided configuration options
- Fixing issues caused by modifications made to our products by the user
- Integration with third-party scripts not explicitly supported by our products
Support is provided on a reasonable effort basis, and response times may vary based on current demand and complexity of the issue.
5. Updates and Maintenance
We strive to keep our products up-to-date and compatible with the latest FiveM builds. Product updates are provided as follows:
- Bug fixes and minor improvements are typically provided free of charge to existing customers
- Major feature updates may be released as paid upgrades
- Subscription-based products include all updates during the subscription period
We do not guarantee indefinite support or updates for any product. Support and update periods are specified in the product description at the time of purchase.
6. Intellectual Property
All products, scripts, designs, graphics, and content created by Meteo Studios remain the intellectual property of Meteo Studios. Your purchase grants you a license to use these products but does not transfer ownership rights.
You agree not to:
- Remove any copyright or proprietary notices from our products
- Reverse engineer or decompile our products (except where permitted by law)
- Use our intellectual property in a way that suggests endorsement or affiliation without written permission
7. Limitation of Liability
Meteo Studios products are provided "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.
In no event shall Meteo Studios be liable for any damages (including, without limitation, lost profits, business interruption, or lost information) arising out of the use of or inability to use our products, even if we have been advised of the possibility of such damages.
8. Prohibited Uses
You agree not to use our products for any purpose that is unlawful or prohibited by these Terms of Service, or for any purpose that could damage, disable, or impair our services.
Prohibited uses include but are not limited to:
- Using our products to violate Rockstar Games' or FiveM's terms of service
- Using our products to create servers that promote illegal activities
- Attempting to gain unauthorized access to our systems or other users' accounts
9. Term and Termination
These terms remain in effect as long as you use our products or services. Your license to use our products may be terminated if you fail to comply with these terms.
Upon termination:
- Your rights to use the products will cease immediately
- You must destroy all copies of the products in your possession
- No refunds will be provided
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Your continued use of our products after the posting of changes constitutes your acceptance of the modified terms.
11. Contact Information
If you have any questions about these Terms of Service, please contact us through:
For the fastest response, we recommend using our Discord server for technical support.