Privacy Policy

Discord Information - When you join our Discord server or contact us for support, we can see your Discord username and anything you share in our channels. This is only used for providing support and community interaction.

Analytics - If you accept analytics cookies, or visit from outside Europe and have not turned them off, we collect anonymous usage data: which pages you visit, browser type, screen size, approximate location (country level), and page load times. This helps us improve the website. If you decline analytics cookies, none of this data is collected.

What we never collect - We do not collect your name, email address, phone number, or any personal contact details through our website. All payment processing is handled entirely by Tebex. We never see, store, or have access to your payment card details.

We use Discord information to identify you when you contact support, respond to your questions, and send product update announcements through our Discord server.

If you accepted analytics cookies, we use that data to understand which pages are most visited and to improve site performance. We do not use any information for marketing, advertising, or tracking across other websites.

We do not sell, trade, or share your information with third parties for commercial purposes.

Your Discord data could be disclosed if legally required by law enforcement with a valid order. In the unlikely event of a business transfer, Discord server ownership may transfer to another entity.

If you visit from Europe, a bar at the bottom of the page asks whether you accept analytics cookies, and nothing analytics-related loads until you answer. We tell where you are from your browser's timezone, which never leaves your device. Outside Europe, analytics loads without a prompt and you can turn it off at any time from the Cookie settings link in the footer. Either way your choice is remembered for 1 year in a cookie named meteo_consent.

Essential cookies and storage, which the site needs to work and which require no consent: meteo_session and meteo_hint keep you signed in to the customer portal for 7 days; meteo_checkout_return brings you back to the right page if you leave the checkout; your cart is kept in your browser's local storage.

If you accept - We load Google Tag Manager (Google Analytics 4) and Microsoft Clarity. These set their own cookies, such as _ga and _clck, to tell visits apart.

If you decline - No analytics scripts are loaded and no analytics cookies are set. The website works fully without them.

You can change your choice at any time using the Cookie settings link in the footer. Declining after accepting removes the analytics cookies we set.

Embedded YouTube videos use YouTube's privacy-enhanced mode, which sets no cookies until you play a video.

Only if you accept analytics cookies: we partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and services and online activity. Additionally, we use this information for site optimization, fraud and security purposes, and advertising.

For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement at https://privacy.microsoft.com/privacystatement.

We collect so little data that there is minimal information at risk. The security of your Discord account is governed by Discord's own security policies.

For website interactions, we use standard security measures including HTTPS encryption on all pages.

Because we collect minimal information, most privacy rights are automatically respected. You can leave our Discord server at any time to stop all interaction. You can decline analytics cookies to prevent any website data collection.

If you want to know what information we have about you, or want it deleted, contact us through Discord and we will respond promptly.

Our website links to external sites including Discord, Tebex, and YouTube. These services have their own privacy policies. We are not responsible for their data practices and recommend reading their policies before using them.

Our website and Discord server are not intended for anyone under 13. We do not knowingly collect information from children. If we discover that a child under 13 has interacted with our services, we will take steps to remove any related data.

If you have questions about this Privacy Policy, reach out through our Discord server at discord.gg/wxp9gaVrqa or email us at meteo@meteofivem.net.